TEXT: JESPER WITH / PHOTO CREDITS: AARHUS VAND/VANDCENTER SYD design, project planning and supply of water and wastewater solutions. 3VAND has extensive knowledge concerning the operations and maintenance of the type of facilities supplied by Krüger. When the water companies become involved in international commercial projects, it takes place on market terms and conditions. Zambia is experiencing economic growth and population growth in cities. It is therefore crucial that the security of supply of water and treatment of wastewater is improved and made significantly more efficient. The project concerns the renovation of a district in the city of Ndola, while contributing to improving overall health. It also ensures better utilisation of resources, as the loss of water and the number of times they experience flooding is sharply reduced. The project in Zambia puts a major emphasis on providing sustainable solutions. It is absolutely decisive for the success of the project that at the same time as equipment deliveries takes place, a significant amount of training is provided and that knowledge about the operation and maintenance of the new solutions is transferred, comments Henrik Werchmeister, Head of Area at VCS. Another good example of what Danish know-how and Danish technology can deliver is the Billund BioRefinery. This shows how the interaction between water companies, consultants and producers ensures value for Danish water customers and export markets. The project supports the water industrys Water Vision, which has the goal of creating 4,000 new jobs in the industry and a doubling of water technology exports within 10 years, comments DANVAs Managing Director Carl-Emil Larsen, who is also chairman of The Foundation for Development of Technology in the Danish Water Sector (VTU-Fonden). Billund Vand has developed Billund BioRefinery in joint collaboration with Krüger A/S. Two projects inspired by Billund BioRefinery have already been sold to South Korea. The door is open to the market in the United States In the United States, Aarhus Vand is working together in joint cooperation with the state of California and the city of Chicago in the field of water and wastewater. This cooperation has come to being within the framework of the Danish-US cooperation, Water Technology Alliance, which receives funding from The Danish Industry Foundation (Industriens Fond), WATER IN FIGURES 2017 Praise for the Danish water sector The report World Energy Outlook in 2016 highlights the Danish water sector as being especially energy-efficient. It specifically mentions Marselisborg Renseanlæg in Aarhus as an example that shows that wastewater treatment can become energy neutral. However, they are not alone, as many Danish wastewater plants are moving in the same direction. among other sources. Chicagos water utility works together with Danish water technology producers, Aarhus Vand, and Eksportrådet/ The Danish Trade Council. The expectation is that the invested money will come back many times over in the form of orders worth millions of kroner, along with new Danish jobs. Thus a future treatment plant in Chicago will be a full-scale model highlighting what can be offered by Danish water technology. The Americans have been inspired by our way of doing things. They have been very impressed that the wastewater treatment plant in Marselisborg produces 53 per cent more electricity than it consumes, reports Claus Homann, who is responsible for production, and strategic manager at Aarhus Vand. In order to support Danish exports and WTA, Aarhus Vand has one employee posted in Chicago and another one in San Francisco. The intention is to function as a neutral bridgehead between Danish water technology and the US market and use this approach as a means to open doors. Aarhus Vands international efforts are based on 3 legs: In the United States, it has the role of a kind of water ambassador, while the company as a water innovator in partnership with HOFOR and VCS is part of a global network. Finally, its is also a supplier of knowledge and manpower. In addition to the WTA cooperation in the United States, Aarhus Vand has projects, e.g. in cooperation with the Municipality of Aarhus, in India and South Africa, where they sell know-how while collaborating with Krüger A/S on several projects in Zambia. Danish water companies themselves benefit from the international joint collaboration. As Claus Homann comments: We want to support the Danish water vision. We are not a private company, and our involvement in international activities must also generate some benefits to us. The joint collaboration furthers our ongoing development, which will ultimately be of benefit to our customers in Aarhus, in the form of better services and a higher level of service. Water Project in Zambia. VandCenter Syd and 3Vand cooperate with Krüger A/S on the provision of technology and know-how. Zambia is experiencing economic growth, and its cities are growing rapidly. It is therefore crucial that the security of supply of water and treatment of wastewater is improved and made significantly more efficient. 2017 WATER IN FIGURES 29 WATER IN FIGURES 2017 DANVA STATISTICS & BENCHMARKING INTRODUCTION Stable water prices that take up a minimal part of household expenses T he water companies act with efficiency and create value for households and industry. This is what is demonstrated in the water sectors indicators and key figures, put together by DANVA in Water in Figures 2017. D WATER PRICE Water prices on the map of Denmark There is an interactive map on DANVAs website: Water prices on the map of Denmark (www.danva.dk/ vandprispaadanmarkskort) with water prices for companies that are subject to the Danish Water Sector Act (Vandsektorloven). The map shows the prices of dr WATER PRICE Information about the price of water What does the water cost? This depends on which water company you get your water from. Contact your local water company to obtain information concerning your specific price. On average, 1 litre of water costs DKK 0.067. What does the water price co WATER PRICE Composition of water price The price of water can be divided into the price of purification and delivery of clean drinking water, plus the collection, treatment and subsequent discharge of wastewater. Out of the total water price, 18.2 per cent go to the drinking water company, 51.6 per WATER PRICE Reduction of wastewater tariffs for large consumers Based on a growth plan adopted in April 2013, a political decision was made to reduce wastewater payments for large water consumers by DKK 700 million by 2018. The discount is being phased in over a five-year period and is to be fully WATER PRICE Water expenses have decreased An average Danish family pay less than DKK 5,500 per year to have fresh, clean and inspected drinking water delivered to it, while at the same time getting rid of its wastewater and making sure that it is properly treated before it is dis- charged into nat WATER IN FIGURES 2017 The Danish water sector A ll drinking water in Denmark is based solely on groundwater. The total volume of water pumped for public waterworks in 2015 was estimated at 359 million m3/yr *1). The Danish drinking water sector is highly decentralised and consists of approx. 2,60 WATER IN FIGURES 2017 2017 WATER IN FIGURES 9 WATER IN FIGURES 2017 TARGETED FOCUS ON EXPORT The export of Danish water technology and know-how must be strengthened further, and this should take place, i.a. via a series of initiatives that showcase Danish solutions. F oreign countries have become aware of the Danish water sector, and there i TEXT: JESPER WITH / PHOTO CREDIT: DANISH COASTAL AUTHORITY / RINGKØBING-SKJERN FORSYNING A/S WATER IN FIGURES 2017 Ringkøbing-Skjern Forsyning A/S and the Aquatarium waterworks desire to contribute to the development of new technologies and methods for the operation of modern waterworks, at both t BENCHMARKING DRINKING WATER Drinking water companies in DANVA Statistics and Benchmarking 61 drinking water companies have reported data to DANVAs Statistics and Benchmarking in 2017. The stated figures are for 2016. Collectively, the companies have 1,800 water wells, 244 waterworks and 29,284 km o BENCHMARKING DRINKING WATER ACTUAL OPERATING COSTS, 2016 % imported production 0 Breakdown of costs and investments In 2016, the drinking water companies used 37 per cent of their actual operating expenses for the production of clean water (drilling and waterworks), 36 per cent on distribution of BENCHMARKING WASTEWATER WASTEWATER COMPANIES in DANVAs Statistics and Benchmarking 78 wastewater companies have reported data to DANVAs Statistics and Benchmarking in 2017. The reported figures are for 2016. Altogether, the companies serve approx. 4.7 million people and operate a total of 495 waste BENCHMARKING WASTEWATER ACTUAL OPERATING COSTS, 2016 Breakdown of costs and investments On average, wastewater companies use 47 per cent of their actual operating expenses on the transport network, 31 per cent on wastewater treatment at the treatment plants, 8 per cent on customer management and 1 BENCH LEARNING NEW STRUCTURE for working with benchmarking in DANVA The new DANVA Benchmark annual cycle will provide faster reporting and better possibilities for utilisation of the results. D ANVA Benchmarking has introduced a new annual cycle. The objective is faster reporting of results and m TEXT: NIELS VINDERSLEV BJERREGAARD / PHOTO: FLEMMING BRANDSTRUP BENCHLEARNING on the cost of various different projects requiring capital investments. Key figures are compiled for cost-effectiveness, and as part of the course, the companies will discuss the causes of the variation in the pre-prepa DRINKING WATER RESOURCES UNs Global Goals for Sustainable Development The 17 specific global goals developed by the UN are supposed to set a course for a more sustainable development for both people and the planet as we approach 2030. Water has its own Global Goal, 6: Clean Water and Sanitation We DRINKING WATER RESOURCES TEXT: NIELS KNUDSEN mm/år 50 40 30 20 Utilisation of groundwater resources Sustainable resources 10 mm/år 50 Water abstraction 0 Catchment borders Based on data from the Geological Survey of Denmark and Greenland (GEUS), it can be seen that the utilisation rates of BENCHMARKING DRINKING WATER DANISH DRINKING WATER COMPANIES continue to reduce their water losses Danish drinking water companies can be characterised as having a very low level of water loss in the distribution. For the 52 drinking water companies that have participated in DANVA Benchmarking in th BENCHMARKING DRINKING WATER NON-REVENUE WATER (WATER LOSS), 2016 m3/km/day provides a significantly better basis of data for tracking of leaks, for example, in connection with an analysis of flow rate measurements. Non-revenue water The drinking water companies calculation of non-revenue water, a BENCHMARKING DRINKING WATER Infrastructure Leakage Index The loss of water can be calculated more accurately and compared with the calculations of the Infrastructure Leakage Index, referred to as the ILI. ILI is an international water loss performance indicator which has been developed by the Inter BENCHMARKING DRINKING WATER MICROBIOLOGICAL WATER QUALITY ANALYSES, 2016 Controlling drinking water quality Number of remedied incidents per 1 million m3 of pumped volume of water 0,0 Assens FFV Holbæk Fr. Havn Hjørring Lolland Odsherred Ringk.-Skj. Sorø Midtfyns Thisted Skanderborg Glostrup Fr. BENCHMARKING DRINKING WATER RATE OF RENEWAL OF DISTRIBUTIONS PIPES, 2016 Billund Sorø Fredensborg Herning Næstved Struer Esbjerg Midtfyns Assens Lemvig Grindsted Lolland HOFOR Kbh. Odsherred Langeland Ringk.-Skj. Bornholm Egedal Varde Rudersdal Tønder Fr. Havn Vandcenter S Sønderborg Halsnæs Viborg BENCHMARKING DRINKING WATER Self-generated bursts in the pipeline network or house/building connections, where the pipelines age, pipe material, drilling saddles, geology and the quality of work performed are often the cause of the breach. Bursts due to external conditions, where the breach is of WATER IN FIGURES 2017 Good experience with remote meter reading In TÅRNBY FORSYNING, the implementation of installing remotely read water meters has meant less efforts spent on administration, while a development project in Skanderborg Forsyning has resulted in more energy-efficient and careful ab TEXT: ASSIA AWAD / PHOTO CREDITS: KASPER JENSEN, TÅRNBY FORSYNING WATER IN FIGURES 2017 A technician from Tårnby Forsyning in the process of replacing a mechanical meter with a remotely read meter. it is calculated which of the utilitys frequencycontrolled wells is most energy-efficient to use at WATER IN FIGURES 2017 DANISH water and wastewater treatment is among the best in the world The Americans have been inspired by our way of doing things, comments Claus Homann (in the middle), who is responsible for production and is Strategic manager at Aarhus Vand. Large parts of the world are f TEXT: JESPER WITH / PHOTO CREDITS: AARHUS VAND/VANDCENTER SYD design, project planning and supply of water and wastewater solutions. 3VAND has extensive knowledge concerning the operations and maintenance of the type of facilities supplied by Krüger. When the water companies become involved in inte BENCHMARKING WASTEWATER AREA ALLOCATION BETWEEN COMBINED AND SEPARATE SEWERAGE, 2016 average, age, Share of sewerage that is combined 0 Fr. Berg Gentofte Rudersdal HOFOR Kbh. Bornholm Gladsaxe Billund Lyngby-Taarb Sorø Glostrup Hørsholm Sønderborg Skive Helsingør Næstved Furesø Varde Viborg Vandcen BENCHMARKING WASTEWATER The increase in the spread of separate sewerage is a consequence of an intensification of reconstruction work and prevention of basement flooding resulting from the many instances of torrential rain. At the same time, it is also one of the reasons why it has become more expe BENCHMARKING WASTEWATER Focus on extraneous water Extraneous water is present, to varying degrees, among the various utility companies. Circumstances and conditions such as ground water, soil conditions, rainfall and the condition of the sewer network are parameters that affect the volume of extran BENCHMARKING WASTEWATER Influent loads at the treatment plants There is a very substantial difference between the contents of the wastewater that flows into the wastewater treatment plants. Some wastewater can be thick, if there are large companies in the catchment area, such as slaughterhouses or BENCHMARKING WASTEWATER Calculation of energy consumption TRANSPORT OVERALL LEVEL PURCHASED ELECTRICITY PURCHASED HEAT/ENERGY INTERNAL ELECTRICITY INTERNAL HEAT/ENERGY ELECTRICITY SOLD HEAT/ENERGY SOLD Energy charges for the transport network. It is primarily purchased electricity and heat BENCHMARKING WASTEWATER Energy consumption in the wastewater companies TREATMENT BROKEN DOWN BY LEVEL Purchased electricity, heating/energy + External biomass Primary activities Internal electricity, heating/energy Purchased electricity, heating/energy + External biomass Further sludge proces BENCHMARKING WASTEWATER WASTEWATER COMPANIES NET AND GROSS CONSUMPTION OF ENERGY TRANSPORT, 2016 Glostrup Ballerup SC Avedøre Lyngby-Taarb Gladsaxe Greve Fr. Berg Esbjerg Slagelse-Kor Vandcenter S Fredericia Vestfors. Rudersdal Helsingør Solrød Herning HOFOR Kbh. Furesø Hørsholm Aarhus Gentofte Ho BENCHMARKING WASTEWATER Wastewater companies' treatment of sludge Once the wastewater of the Danish households arrives at a purification/treatment plant, the treatment of the wastewater commences. Once the wastewater has been treated/purified and discharged to a recipient, the companies are left wi WATER IN FIGURES 2017 The hunt for extraneous water has started Trailers with CTTV inspection equipment, old maps and mathematical models are just some of the weapons utilised by Morsø Forsyning and Herning Vand in the battle to prevent extraneous water from entering wastewater treatment plants. E TEXT: ASSIA AWAD / PHOTO CREDITS: DANVA WATER IN FIGURES 2017 expenses and wastewater environmental taxes. On top of that, comes the rainwater, which we have to separate. We typically renovate the old common systems first, which is also how we will get rid of some of the rainwater. This will make REGULATORY BENCHMARKING WASTEWATER Efficiency concerning operations, facilities and overall finances The natural monopoly situation for water and wastewater companies has resulted in an ongoing financial regulation of the companies. This regulation entails the issuance of one year or multi-year rev REGULATORY BENCHMARKING WASTEWATER standard depreciation, which in the Secretariat for water supplys benchmarking is defined as the replacement cost price in relation to the useful life, both from the price and useful life catalogue (POLKA). By putting all standard expenses together, it is possible DRINKING WATER: BASIC DATA AND KEY FIGURES DRINKING WATER COMPANIES WHICH PARTICIPATED IN STATISTICS AND BENCHMARKING 2017 (DATA FOR 2016) Company Assens Vandværk A/S Billund Drikkevand A/S MAIN DATA Inhabitants in supply area Total water volume sold Boreholes (water abstractionarea) persons DRINKING WATER: BASIC DATA AND KEY FIGURES PROCESS BENCHMARKING (KEY PERFORMANCE INDICATORS) Actual operating costs for production, distribution, customer management and general administration in relation to the sold volume of water flow Operating costs of production of water produced at waterwork DRINKING WATER: BASIC DATA AND KEY FIGURES DRINKING WATER COMPANIES WHICH PARTICIPATED IN STATISTICS AND BENCHMARKING 2017 (DATA FOR 2016) Company Midtfyns Vandforsyning A.m.b.a. MAIN DATA Inhabitants in supply area Total water volume sold Boreholes (water abstractionarea) persons m3/year DRINKING WATER: BASIC DATA AND KEY FIGURES PROCESS BENCHMARKING (KEY PERFORMANCE INDICATORS) Actual operating costs for production, distribution, customer management and general administration in relation to the sold volume of water flow Operating costs of production of water produced at waterwork WASTEWATER: BASIC DATA AND KEY FIGURES WASTEWATER COMPANIES WHICH PARTICIPATED IN STATISTICS AND BENCHMARKING 2017 (DATA FOR 2016) Company Afløb Ballerup A/S MAIN DATA Inhabitants in catchment area Sewer system (wastewater and rainwater) Total water volume sold in catchment area Treatment pl WASTEWATER: BASIC DATA AND KEY FIGURES PROCESS BENCHMARKING (KEY PERFORMANCE INDICATORS) TARIFFS AND COSTS 2017 (Level 1) Actual operating costs for transportation, treatment, customer management and general administration compared to sold volume of water Operating costs related to sewer system WASTEWATER: BASIC DATA AND KEY FIGURES WASTEWATER COMPANIES WHICH PARTICIPATED IN STATISTICS AND BENCHMARKING 2017 (DATA FOR 2016) Company MAIN DATA Inhabitants in catchment area Sewer system (wastewater and rainwater) Total water volume sold in catchment area Treatment plant over 30 PE Infl WASTEWATER: BASIC DATA AND KEY FIGURES PROCESS BENCHMARKING (KEY PERFORMANCE INDICATORS) TARIFFS AND COSTS 2017 (Level 1) Actual operating costs for transportation, treatment, customer management and general administration compared to sold volume of water Operating costs related to sewer system WASTEWATER: BASIC DATA AND KEY FIGURES WASTEWATER COMPANIES WHICH PARTICIPATED IN STATISTICS AND BENCHMARKING 2017 (DATA FOR 2016) Company MAIN DATA Inhabitants in catchment area Sewer system (wastewater and rainwater) Total water volume sold in catchment area Treatment plant over 30 PE Infl WASTEWATER: BASIC DATA AND KEY FIGURES PROCESS BENCHMARKING (KEY PERFORMANCE INDICATORS) TARIFFS AND COSTS 2017 (Level 1) Actual operating costs for transportation, treatment, customer management and general administration compared to sold volume of water Operating costs related to sewer system DANVA, Danish Water and Wastewater Association, is a national industry and stakeholder organisation for Denmarks drinking water and wastewater utilities. Read more about us at www.danva.dk Water in Figures 2017 can be purchased in a hard-copy paper version by sending an e-mail to: danva@danva.dk or