NO. 3/2018 INTERNATIONAL MAGAZINE ON DISTRICT HEATING AND COOLING FOCUS TALISA TION DBDH - direct access to district heating and cooling technology www.dbdh.dk CONTENTS 3 THE COLUMN! 4 FOCUS DID YOUR METER COMMUNICATE TODAY? 7 FOCUS USE OF SELECTION TOOLS TO MEET CUSTOMER REQUIREMENTS AND SUPPORT YOUR BUSINESS STRATEGY 9 FOCUS DIGITALISED DISTRICT HEATING FROM BUZZ TO BUSINESS CASE 12 FOCUS HOW DIGITISATION IS DELIVERING FAIR METERING 15 FO P3 THE COLUMN By Martin B. Petersen, Regional Marketing & Sales Manager - District Energy & Water, ABB Dear readers, This edition of Hot Cool looks at digitalization and what perspective the digital transformation has on our industry. It is also the first edition after the summer holiday, so welco P4 DID YOUR METER COMMUNICATE TODAY? By Bent Ole Gram Mortensen, Professor, Department of Law, University of Southern Denmark FOCUS DIGITALISATION 1285 kwh M09 Of course, it did - communicate, that is. Many households and businesses in Europe are equipped with a digital utility meter that can r P5 And supply data is personal data. For household consumption at least, data can be related to a specific person or family. In addition, they are tied to customer data such as name and address and meter identification number. The Article 29 Data Protection Working Party (WP29) considers in its Gui P6 In this way, somebody can use the supply data to eavesdrop on someone (stalking, burglary and bribery), hijack the meter (blackmail about cutting the supply shortly before Christmas) or just disconnect energy and water supplies in large areas of the country (sabotage, terror or cyber-attack). An P7 FOCUS DIGITALISATION By Saška Rihtaršič, Configuration delivery team Director, Danfoss, Miha Bobič, Senior Director DEN Global Vertical, Danfoss, Anja Babič, Customer Engagement Specialist, Danfoss USE OF SELECTION TOOLS TO MEET CUSTOMER REQUIREMENTS AND SUPPORT YOUR BUSINESS STRATEGY With no P8 Intuitive to use: User interface should be designed with focus on simplicity and guidance of the user in each step of the selection. Good example: Guiding the user during calculation process with minimum and maximum possible values for a given application parameter and at the same time informing P9 FOCUS DIGITALISATION By Steen Schelle Jensen, Head of Product Management Heat/Cooling Solutions, Kamstrup DIGITALISED DISTRICT HEATING Everyone talks about the potential of digitalisation, but it only creates actual value when prompting concrete changes in the way a utility produces and distr P10 Digitalisation can deliver significant value by creating transparency in a system that is only becoming increasingly complex on the way to 4th generation district heating. INDISPUTABLE POTENTIAL Market analytics company Ennova recently performed a study demonstrating the value of the potential P11 BRINGING TOGETHER THE RIGHT PEOPLE Following the identification of the areas with the greatest financial potential and the choice of a suitable pilot area, operations staff from AVA and data specialists from Kamstrup work closely together to collect, analyse and interpret data. Comparing their P12 DISTRICT HEATING FINANCING AND OWNERSHIP FOCUS DIGITALISATION HOW DIGITISATION IS DELIVERING FAIR METERING By Alexander Philbrook, Managing Director ista UK From Twitter to online tax returns, we can all see how the inexorable advance of digitisation is changing both our daily lives and our P13 By contrast, with heat, there is no connection to a critical infrastructure. Intelligent heat recording and control in apartment buildings only begin at the central heating system in the cellar and just like elevator maintenance or stair cleaning it is the property manager or owner who is res P14 This totally connected system provided an estimate of the amount of fuel left in the store and this information was made available to the client. Alarms are set to alert the council when the fuel level has reached a critical point. When a delivery is made, the fuel type, amount and time of deli P15 FOCUS DIGITALISATION By Søren Berg Lorenzen Head of Planning Energy, Frederiksberg Forsyning THE FUTURE OF (DIGITAL) UTILITIES AT FREDERIKSBERG At Frederiksberg Forsyning, a large utility company in the Danish capital, we believe that digitalization of our supply systems is a very important a P16 ONE SIZE DOES NOT FIT ALL First of all, we believe that one single system or solution will not meet the wishes and requirements of all our customers, as these are quite varied. Some customers are large professional building owners like the Municipality of Frederiksberg, the Danish Building and P17 CASE STORY Frederiksberg Forsyning makes an effort in the communication with the consumer These new services necessitate a further digitalisazation of the way we as a utility company work. Even though we have a control room which is manned 24/7, it is obvious that our staff cannot constantly m P18 FOCUS DIGITALISATION By Joshua Thumim, Head of Research at the Centre for Sustainable Energy in Bristol, UK RAPID, SIMPLE AND COST-EFFICIENT DISTRICT HEATING NETWORK PLANNING Towns, cities and regions across Europe are in a race to reduce their energy consumption and lessen their impact on cli P19 Consequently, the most sustainable option, or the most cost-efficient solution is often missed. It also prevents public authorities from building up the capacity to perform sustainable energy planning tasks more efficiently themselves and fails to consider the full range of possible district he P20 Alis-Daniela Torres is Officer for Sustainable Resources at ICLEI Europe, another of the THERMOS partners. When speaking with city representatives involved in energy planning and the development of sustainable energy and climate action plans, it becomes clear that it is a time consuming and com P21 WORLD PREMIERE ON NEW BIOMASS TECHNOLOGY WILL ENSURE CHEAP DISTRICT HEATING The new biomasse heat-and power plant in Sindal by night. By Jens Dall, Managing Director, Dall Energy Sindal District Heating Company has chosen a new biomass plant, which uses a new gasification technology to achi P22 LOW GRADE FUEL AND LOW PRICES The district heating company had some high demands for the plants, including low content of dust, CO and Nox from the flue gas during the gasification process; fuel flexibility; lower prices; as well as being a plant that looks nice and fits well with the surroundi P23 Dall Energy heat only plant in Sønderborg, Denmark. KEY FIGURES FOR THE NEW PLANT Input power: 5.5 MW Electricity production: 800 kW Heat production: 5.0 MW 20-60% moisture in fuel NOx : 150 mg/Nm3 Dust P24 Helios Graz By Ole Dalby, CEO, Arcon-Sunmark LARGE-SCALE SOLAR HEATING: TRANSFORMING CHALLENGED URBAN SPACES INTO SOLAR HEATING PLANTS City officials and energy suppliers have a huge opportunity to make a difference and reduce local pollution and CO2emissions while at the same time supplyin P25 In May 2018, WDS Energiedienstleistungen GmbH, a subsidiary of Energie Graz in Austria, put the unique new heating plant into operation. Arcon-Sunmark is turnkey supplier of the entire project. The facility produces heating via three energy sources: solar thermal energy, a landfill and natural P26 EW NEW MEMBER NEW MEMBER N N NEW MEMBERS NEW MEMBERS NEW NEW MEMSBERS NEW MEMBERS MEMBENRS EW MEMBERS NEW MEMBER EW NEW MEMBER NEW MEMBER N N NEW MEMBERS NEW MEMBERS NEW NEW MEMSBERS NEW MEMBERS MEMBENRS EW MEMBERS NEW MEMBER From the left: Gunther Müller, spokesman of the management board of MEMBER NEW MEMBER RS NEW MEMBERS BE EM M EW N RS BE EM M EW N P27 NEW MEMBERS EW N RS BE EM M EW N R BE EM M EW N RS BE EM M W MEMBERS NEW RS NEW MEMBE BE EM M EW N RS BE EM M EW N RS NEW MEMBERS R NEW ME BE EM M EW N R BE EM NEW MEMBER OF DBDH M EW N R MEMBER NEW MEMBE MEMBERS EW N RS BE EM M EW N P28 MEMBER COMPANY PROFILE GENTOFTE DISTRICT HEATING COMPANY ORBICON INFORMATICS At Orbicon Informatics, we believe that the planning, investment and maintenance cost of critical utility assets, such as the network of water, waste water, energy and district heating networks, can be significantly o P29 ABOUT OIT Orbicon Informatics is a Danish based software company with a market leading position in network information systems. We have a dedicated business unit developing APM software and supporting a global business potential. Our unique dataAPEX platform breaks down the traditional data bar P30 LIST OF MEMBERS Aalborg CSP Solar district heating plants harvesting the sun in the most efficient way www.aalborgcsp.com Aalborg Energie Technik Biomass fired steam boiler solutions, O&M, and service and retrofit for steam boilers www.aet-biomass.com Aalborg Forsyning Municipal district hea P31 Gottlieb Paludan Architects Ista Danmark www.gottliebpaludan.com www.ista.com/dk Grundfos Pumps, controls and related equipment www.grundfos.com HentechSolution ApS Kamstrup Supplier of energy and water metering solutions for heat, cooling, water and electricity www.kamstrup.com KMD M www.dbdh.dk