fjörður, where cars should check in 212 hours prior to departure. For passengers WITHOUT cars, check-in time is no later than 1 hour prior to departure. SML reserves the right to cancel journeys for persons who have not presented themselves for check-in 1 hour prior to departure. Access to the car deck during the voyage cannot be ensured. Please note that departure time is the time/date which is stated on the ticket. Pas- sengers with special needs are required to check in two hours prior to departure. Please inform check-in personel when travelling under special needs so the right consideration can be shown. SPECIAL NEEDS When ordering tickets, information must be provided concerning any passengers with reduced physical or mental abilities which would necessitate assistance in following safety instructions. Please see regulations regard ing check-in when travelling under special needs. PASSPORT All citizens are to bring ID with picture pre ferably passport. If a traveller does not have EU passport this should be mentioned when the booking is made. The company reserves the right to see id with Picture preferably pass port. CABINS The cabins are at your disposal until 112 hour before arrival. The time when you are to leave the cabin can vary and is announced on board. SMOKING REGULATIONS A new regulation for smoking has been de clar ed by the Home Government in Faroe Islands and were set in force on the 1st of July 2008. This means for the Nor- röna, that it is only allowed to smoke on open weather decks; this will be in force for both passengers and crew. Violations of the law will be penalty with heavy fines. LOST GOODS Personal goods which are found onboard are kept at the head office in Tórshavn 1 month. After that they are delivered to the police station in Tórshavn. TERMS OF PAYMENT A deposit of 25 is to be paid upon booking or no later than 72 hours after confirmation. The remainder is payable to SML no later than 30 days prior to depar- ture. For reservations made less than 30 days prior to departure, the full price is payable upon booking. In the event of failure to comply with these regulations, SML reserves the right to cancel reservations and to retain fees in accordance with the terms of cancella- tion. There are special terms of payment for groups. RESERVATIONS Passengers are responsible for ensuring that the in- voice/description of the journey corresponds to the reservations made. The traveller is responsible for en- suring that SML has the correct name as stated in the travellers passport at the time a reservation is made. POST-RESERVATION CHANGES Changes in a reservation (date, number of persons, names, etc.) no later than 30 days prior to departure will entail an administrative fee of 14 per person in addition to any resulting changes in the price. Chang- es in travel packages will be charged an additional fee of 14 per room per night which is affected by the change. Changes made less than 30 days prior to de- parture are considered cancellations. TERMS OF CANCELLATION In accordance with the legislation governing travel packages, customers bear no respons ibility for can- cellation of reservations due to natural catastrophes or similar conditions if, for example, the Ministry of For- eign Affairs or the Ministry of Health advises against travelling to the destination. These terms do not apply in the event that the catastrophe or similar condition was common knowledge when the reservations were made. Unused travel packages and voyages or parts thereof are not refunded. VOYAGES (TRANSPORTATION ONLY) The refund for cancellations made no later than 31 days prior to departure is the first rate less an adminis- trative fee of 14 per person. The refund for cancella- tions made between 30 and 15 days prior to departure is 50 of the price of the journey. Cancellations made between 14 and 7 days prior to departure result in for- feiture of 75 of the price of the journey. In the event of cancellation less than 7 days prior to departure, SML is entitled to retain the entire price of the journey. PACKAGE TOURS The refund for cancellations made no later than 41 days prior to departure is the first rate less an adminis- trative fee of 48 per person. The refund for cancella- tions made between 40 and 15 days prior to departure is 50 of the price of the journey less an administrative fee of 48 per person. Cancellations made between 14 and 7 days prior to departure result in forfeiture of 75 the price of the journey plus an administrative fee of 48 per person. In the event of cancellation less than 7 days prior to departure, SML is entitled to retain the entire price of the journey. In the event of cancellation of airline tickets for which SML cannot obtain a refund from the airline, SML is entitled to retain the price of the airline ticket in addi- tion to the terms of cancellation. GROUPS There are special terms of cancellation for groups. CHANGES/CANCELLATION BY SML BEFORE DEPARTURE Passengers are entitled to keep updated in regards to arrival and departure. Information about departure/ arrival is available on phone +298345800 or on www. smyril-line.com. If the package tour is cancelled by SML before de- parture or cannot be accomplished as agreed, the customer must be notified as soon as possible. How- ever, this does not apply for minor changes/triviali- ties. At the same time as changes/cancellations are announced, SML must inform the customer about the possibility to complain. The customer may terminate the agreement and have any amount refunded that has been paid according to the agreement, or take part in another package tour of his/her own choice, if SML can offer this without disproportionate costs or losses. Within adequate time after receipt of the no- tification of change, the customer must notify SML. If the customer chooses to participate in a package tour of a higher value than the one originally booked, the customer must pay the price difference. If the package tour has a lower value than the one originally booked, SML must refund the price difference. Responsibility and exemption from re sponsibility for SML in case of changes etc.: If the customer suffers a loss due to SMLs changes or as a consequence of cancellation of the package tour, the customer has a claim for a refund in correspondence with general re- fund regulations, unless the cancella tion/deficiency is caused by the fact that the number of travellers men- tioned in the agree ment has not been registered that a certain percentage of travellers has been not achieved and that SML has notified the customer of this no later than 14 days before departure (for shorter excursions/ bus journeys a shorter time of notice may apply) or that the loss is caused by a third party or ex- ternal circumstances of no relevance to the package tour, and that SML or anyone, for whom SML is respon- sible, could not have foreseen these circumstances by applying adequate care when entering the agreement or could have avoided or averted them i.e. force ma- jeure or circumstances similar to force majeure. SML does not enter into the statutory, objectively based re- sponsibility that may lie with carriers, hotels and other collaborators. SML does not assume any responsibility for irrelevant third party damages on persons or for lost, stolen or destroyed luggage/vehicles etc. For the boat journey SMLs travelling regulations apply. Refer- ence is made to the timetable. Complaints and limitation of liability: If the customer finds any deficiencies during the journey or in relation to the destination, he/she must notify SML or the serv- ice provider in question to make it possible for them to remedy the deficiency. A deficiency occurs, if the trav- eller does not receive the services and performances that through catalogues, advertisements or special agreements with SML have been stated on the par- ticipant receipt, or the performances are of a poorer quality than what was agreed or guaranteed. If SML shall remedy the deficiency, the customer cannot claim a proportional reduction or terminate the agreement. If remedying may cause SML disproportionate costs or considerable disadvantages, the customer may be referred to claim a proportional price reduction or to cancel. Refund claims must be proposed to SML or the intermediary within reasonable time after the journey has ended. At the same time SML limit their responsi- bility for deficiencies and damages to the same extent as the following international conventions that may apply for the service providers, who are to blame for the deficient part of the package tour: For air carriage: The Warsaw Convention; For sea carriage: The Athens Convention; For train carriage: The convention for in- ternational rail road transports. Travellers accident insurance: As very low refunds are often paid according to the international conventions, and as the traveller must pay any costs concerning medical care and ambulance transportation, we re- comm end travellers to take out a travellers accident insurance. Ask our travel consultants for details. NO-SHOW Customers obligations failure to appear unused services: If the customer has not cancelled the pack- age tour, and/or if the traveller does not appear at the stated time and place for departure or home journey, or if the customer is not able to commence or finish the journey due to missing travelling documents, e.g. valid passport, necessary visa or vaccination docu- ments etc., SML is entitled to charge the total price of the package tour. This also applies, if the customer is expelled due to repeated gross negligence of the regulations of the carrier, hotel, etc. If a customer fails to appear to the stated transports or in any other way fails to use the performances included in the package tour, he cannot claim compensation for any unused performances/services. The customer must keep him- self informed of the time of the home journey in case he has booked a round trip on his own or for some other reason has left his travelling group. Further he must obey any regulations for reconfirming airline distances that are included in individual journeys and package tours without the assistance of a conduc- tor. Failing reconfirmation means that the airlines are entitled to make the booked seats available to other parties. Applicable law and venue: All claims deriving from a package tour, for which the above conditions have been approved, are adjusted according to Danish law. Venue for disputes: The Copenhagen Maritime and Commercial Court. TRAVEL DOCUMENTS All travellers must be in possession of a valid travel document, ready to present if requested. Travellers themselves are liable for any expenses, which may arise in case travellers are refused entry due to missing travel documents. All travellers are strongly advised to bring along with them valid passport, as a passport is the only valid identification for international travel. Leaving/entering the Schengen-area a valid passport is compulsory. SAFETY For safety reasons luggage and vehicles may be ex- amined before entry is allowed on board. In case this is denied, the traveller may be refused to go on board with no right to claim compensation for the fare. DANGEROUS LUGGAGE/SECURITY Luggage which might cause considerable inconven- ience to or endanger the safety of the vessel, human beings or goods must not be brought aboard. The car- rier shall with regard to the circumstances, without any obligation to indemnify the passenger, be entitled to bring the luggage ashore, to render it harmless or to destroy it, if brought aboard without the carrier s know ledge and written consent. The passenger must not bring onboard any luggage or article which may be considered a safety hazard un- der international ship and port security code. If the violation of the above provisions causes the ves- sel to be detained, restricted in operation or involves the imposing of a fine upon the carrier, the vessel or its owners the passenger is to indemnify the carrier for any and all costs and expenses caused there by includ- ing but not limited to the loss of revenue. The traveller must observe all regulations in laws and international conventions, which con cern transport of dangerous goods/luggage. Smyril Line accepts no responsibility for any error or misrepresentation contained in this catalogue. SMYRIL LINE HEAD OFFICE TEL +298 34 59 00 23
THE REALITY SAYS MORE THAN A 1000 PICTURES FE RRY PA CK A G E S T O I C E L AND A ND TH E FA R O E I S L A N D S EUROPEAN CATALOGUE 2010 IC E L A ND FA R OE ISL AN D S C R U ISE
ICELAND, BOTNSDALUR, 14.06.05 - TIME: 22:35:27 2
WELCOME TO A ONCE IN A LIFETIME HOLIDAY EXPERIENCE Have you ever been there? Have you ever stood in the midst of the harsh and fascinating landscapes of Iceland or the Faroe Islands, overwhelmed by your impressions? Have you savoured the smell of the surrounding seas that are the only real route to
ICELAND, SOUTHCOAST NEAR STARMÝRI, 03.04.07 - TIME: 11:23:34 The first permanent resident of Iceland was the Norwegian Ingolfur Arnarson who settled there in approximately 874. He and his brother had fallen out with a Norwegian earl and killed his sons, after which they had to flee from Norway. On a
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WAYS TO EXPLORE ICELAND IN YOUR OWN VEHICLE Choose one of our fixed routes around d Iceland with pre-booked accommodation ion and explore a wide selection of fantastic tic scenaries on your way... DYNJANDI WATERFALLS BLÖNDUÓS LAUGARBAKKI STYKKISHÓLMUR SNÆFELLSJÖKULL BORGARNES REYKJAVÍK GEYSIR/STROKK
HÚSAVÍK ÁSBYRGI JOKULSARGLJUFUR DETTIFOSS AKUREYRI GOÐAFOSS MÝVATN EGILSSTAÐIR SEYÐISFJÖRÐUR MÝVATN NATURE BATHS One of Icelands largest lakes, renowned for its wildlife and its therapeutic thermal springs. STROKKUR One of the must see when visiting Iceland is the Geysir area park. ICELAND DJÚPIVOGU
ICELAND, RURAL ROAD, 23.10.08 - TIME: 14:44:18 EXPLORE ICELAND ON TWO WHEELS ICELAND ON MOTORCYCLE Travel to and around Iceland on your own motorcycle. Savour the sight of Icelands magnificent waterfalls, the spectacular Vatnajökul glacier, the open spaces and landscapes of petrified lava. Drive aro
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ICELAND, RURAL ROAD, 03.10.08 - TIME: 08:52:03 ICELAND AS YOU PLEASE VEHICLE PACKAGES This package is aimed at travellers who love going on holiday in their own vehicle. Drive on board Norröna and enjoy the calm and the sea all the way to your first destination: The Faroe Islands. Here, a scene awai
CAMPING IN ICELAND Only allowed at designated areas. There are around 70 registered campsites in Iceland and they are normally open from June until the end of August or middle of September depending on location. BUY A CAMPING CARD ON BOARD NORRÖNA FOR ONLY 99 The Camping Card is valid for its owner
FAROE ISLANDS, TJÖRNUVÍK 28.04.07 - TIME: 16:03:27 Mr Jørgen Niclasen, Minister of Foreign Affairs: Living here on the Faroe Islands, you tend to forget how magnificently beautiful this place actually is. Journeys abroad are a frequent occurrence in my job, and I get to experience many marvelous cou
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WWW.PATRICKDIEUDONNE.CO NATIONAL GEOGRAPHIC: THE WORLDS MOST APPEALING ISLANDS CITY HOLIDAY See the Faroes at their best. You can choose to stay at the four- star Hotel Føroyar offering breathtaking views of Tórshavn from all rooms. The closest neighbours are the birds (which often nest on the roof
FAROE ISLANDS, NEAR KVÍVÍK, 22.03.08 - TIME 17:37:12 VEHICLE PACKAGES Take your own car along from Denmark to the Faroe Islands. Enjoy the rugged cliffs and the green mountainsides speckled with sheep. Go exactly where you like, the way you like. We know the Faroes in and out, and can therefore help
NORRÖNA Except from beeing one of the newest ships on the North Atlantic with its 163 metres length, 33 meters width and its modern stabilizers Norröna offers every passenger abundant opportunities for a plesant journey. RESTAURANTS Onboard Norröna gastronomic pleasures are awaiting every passenger
BREAKFAST BUFFÉT Adults. . . . . . . . . . . . . . . . . . . . . . . . . . Children (5-12 years) . . . . . . . . . . . . . . 12,- per person 6,- per person DINNER BUFFÉT Adults. . . . . . . . . . . . . . . . . . . . . . . . . . Children (5-12 years) . . . . . . . . . . . . . . 24,- per person 11,
SAILING SCHEDULE 2010 SUMMER 12.06-27.08 FIND YOUR TRAVELLING DATE(S) IN THE SAILING SCHEDULE BELOW AND ON NEXT PAGE Please note that the dates have different colours. The colours identify the price period in which you are travelling: Green = Low season Orange = Mid season Blue = High season. JUN
SAILING SCHEDULE 2010 SPRING, EARLY SUMMER & AUTUMN 10.04-11.06 & 28.08-02.10 APRIL Day SA SU MO TU WE TH FR Harbour Esbjerg at sea Tórshavn Seyðisfjörður Seyðisfjörður Tórshavn at sea 10 11 12 13 14 15 16 Date 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 10 11 12 13 14 MAY Date 15 16
ONE-WAY FARES IMPORTANT INFORMATION In the following price pages, you will find price levels defined by the colours blue (high season), orange (mid season) and green (low season). Transportation fares when travelling with a car are based on 1, 2, 3 and 4 adults + 1 car (1.9 m height, 2 m width and 5
ICELAND PACKAGES COLOURS = PRICE PERIOD Find both your outbound and homebound date in the sailing schedule on page 18 & 19. Example: If your outbound and your homebound date is orange, then you look for the orange prices. If your outbound date is orange and your homebound date is blue, then you look
FAROE PACKAGES COLOURS = PRICE PERIODS Find both your outbound and homebound date in the sail- ing schedule on page 18 & 19. Example: If your outbound and your homebound date is orange, then you look for the orange prices. PACKAGES INCL. ACCOMMODATION City Holiday package: Special price for 7 nights
fjörður, where cars should check in 212 hours prior to departure. For passengers WITHOUT cars, check-in time is no later than 1 hour prior to departure. SML reserves the right to cancel journeys for persons who have not presented themselves for check-in 1 hour prior to departure. Access to the car d
SEYÐISFJÖRÐUR ICELAND TÓRSHAVN FAROE ISLANDS HANSTHOLM DENMARK ESBJERG DENMARK YVIRI VIÐ STROND 1 P.O.BOX 370 FO-110 TÓRSHAVN FAROE ISLANDS TEL. +298 34 59 00 FAX. +298 34 59 50 BOOKINGSMYRIL-LINE.FO WWW.SMYRIL-LINE.COM
